Online booking has become very popular in recent years, with more and more people opting to skip the lines at the airport, cafe, or even doctor’s office and use their phone or computer to make reservations online instead, if you want to know more about booking and queue visit this site so you will never go wrong with your online booking in the future.

There are plenty of advantages to using online booking, but there are also some cons you should be aware of before committing to it full-time. Here are 10 pros and cons of online booking that you should know about before making your decision.

1. Getting a Discount


There’s nothing wrong with trying to get a discount, as long as you do it right. Remember, though, that there are people on both sides of these transactions. For example, hotels are not obligated to give you a discount just because you ask for one; many hotels only offer loyalty discounts—that is, discounts if you book directly through them (and if they have any rooms left).

However, it doesn’t hurt to ask what kinds of offers are available and if any of them might apply to your situation. Be prepared with some evidence that your request is valid—for example, show that another hotel in town has rooms at your desired price. Be nice! People will be more inclined to help if they like how you present yourself.

2. Instant Confirmation

Online booking is a relatively new concept in travel, but it’s already widely popular. One of its biggest draws is that you can book flights, hotels, cruises, and rental cars with just a few clicks. There’s no need to dial a phone number or go through multiple steps—all of your information goes directly into an online form so you can book right away. On top of that, you usually receive instant confirmation once it’s been completed.

3. Cancellation Protection

This feature, which is sometimes included in hotel booking sites, enables you to cancel your reservation without having to pay a penalty. This kind of protection is helpful if you’re worried that you might need to back out at the last minute—for example, if there’s an emergency that takes you away from your travel plans.

Insurance-protection policies may also cover things like cancellation penalties; some credit cards even have complimentary insurance that covers trip cancellations. Check with your insurance provider or credit card company to see what’s available to you.

4. Late-Night Check-Ins


It may sound like a nightmare for some business travelers, but for those whose schedules are flexible or have lots of time on their hands, late-night check-ins can be a boon. If you have time before or after your meetings to grab dinner or take in a show, arriving at your hotel after hours can help you avoid crowds. And if there’s ever a problem with your room—if it needs to be switched or cleaned—you won’t face much wait.

Just make sure that you bring everything you need (including extra cash) with you in case there aren’t any hotels nearby that are still open.

5. 24/7 Customer Service

If you’re looking for help after hours, an online booking provider may offer 24/7 support. That could be a lifesaver if you are planning a last-minute trip or need to troubleshoot a minor issue while you’re far from home. If round-the-clock service is important to you, check to see whether your online booking tool has live chat or phone support. If not, consider finding one that does; any time saved is time well spent when planning your next vacation.

6. Reviews From Other Guests

If a friend of yours already used an online booking service, ask them for their opinion. Whether they had a good or bad experience can help you make your decision. This also works if you are planning to travel with a group of friends. If your friend did not use an online booking service, ask them for their opinion on it anyway (because remember—other people’s opinions are valid no matter what).

Sometimes we all forget that people have different needs, so even if your friend did not enjoy using online booking services, it does not mean that you will not enjoy it as well. Again, just because someone said something negative about a topic does not mean that they have nothing positive to say—they may discover some pros while writing out their list of cons.

7. 24/7 Guest Services Help Desk


Hotels that offer a 24/7 help desk are essentially saying to their customers, We’re here for you. We want to make your stay as enjoyable as possible, so call on us for whatever needs you have. This is especially useful in emergencies – if your kids get lost or there’s a fire in your room, for example – but don’t underestimate how much peace of mind 24/7 guest services can provide.

Hotels with round-the-clock staff are also likely to respond faster to maintenance issues (like out-of-service elevators) than ones that close at night. Our top-rated hotels all have 24/7 guest services with quick response times; however, it may not be available at many budget accommodation options.

8. Mobile Apps

Most online booking sites offer mobile apps that let you book trips while on the go. If you don’t have an app on your phone, take the time to download one before committing to a business (you can always quit if you change your mind). Mobile applications make it easy to view rates, browse offerings, add items and services, pay for rides, rate drivers, and more. Plus they are free!

Another benefit of using an app is that it allows you access to special discounts or promotions offered by some services. Make sure to read all discount details carefully before taking advantage of any deals. Finally, be aware that all of your credit card information will be stored in your account so be careful what info you share with third parties when signing up for mobile billing.

9. Free Breakfast Options Section: Hotel Amenities Section

Free breakfasts are an amenity that’s becoming increasingly common in hotels around the world. If you’re interested in booking a hotel with free breakfast, be sure to do your research first—and make sure you don’t get tricked into thinking that free means delicious! Beware of hotel chains offering free breakfast as a gimmick to draw in customers, as there is often a catch.



Online booking is a great time saver. It’s also an easier way to find a business that fits your needs. But it’s not without its downsides. Before you use online booking, be sure to research whether or not it’s right for you. Look at things from all angles, before you make a decision that could save you time or lead to disappointment in another area of your life!