Hiring professional movers can take a huge weight off your shoulders during the stressful time of a move. However, not all moving experiences go smoothly—especially if you fall into common traps that many people make when hiring movers. Whether you’re planning a local move or relocating long distance, avoiding these mistakes will help you save time, money, and unnecessary stress.
If you’re looking for experienced movers in Laval, this list will also help you choose a company that offers professionalism, transparency, and peace of mind.
1. Not Researching the Company Thoroughly
Too many people make the mistake of booking the first movers they find online without checking their credentials. Make sure the company is licensed, insured, and has a solid reputation.
Tip: Look for online reviews, testimonials, and ratings on trusted platforms like Google or Facebook for examples. Reputable companies like Brault Déménagement have strong customer feedback and long-standing experience in the Laval area.
A bit of extra research could save you from hiring an unreliable or inexperienced crew that might mishandle your belongings or cause delays.
2. Skipping the Written Estimate
A verbal quote over the phone is not enough. Without a written estimate, you’re opening the door to surprise charges. Many customers regret not having something in writing when they see the final bill.
What to do instead: Ask for an in-person or virtual estimate, and make sure everything—including additional fees—is documented in writing. This ensures transparency and gives you a better understanding of what you’re paying for. You can also ask the company to send you the estimate by email.
3. Not Asking About Insurance Coverage
Accidents happen, even with the most careful movers. Failing to ask about insurance can lead to financial loss if something is damaged during the move. Your items could be scratched, broken, or lost, and without proper coverage, you’re responsible for the cost.
Smart move: Ask what kind of liability coverage is included and whether you can purchase additional protection. Also, clarify the claims process so you know what steps to take in case of damage.
4. Choosing Based on Price Alone
The cheapest quote often hides hidden costs or subpar service. Some companies lure clients with low rates and later add on unexpected fees, including charges for stairs, extra time, or heavy items.
Better approach: Choose a company that offers fair pricing with clear service terms. A good price should come with professionalism and reliability. Look for companies that balance cost with quality and service guarantees.
5. Ignoring the Fine Print
Don’t sign anything you haven’t read thoroughly. The contract may include limitations, cancellation fees, or other terms that could affect your move. Skipping over the fine print could cost you time and money later.
Before signing: Review every line and don’t hesitate to ask for clarification on unclear clauses. A reputable moving company will walk you through the contract and explain all charges.
6. Not Asking About Equipment and Trucks
Some companies don’t own their own trucks or use outdated equipment, which can lead to delays, breakdowns, or damage to your items.
Ask upfront: What kind of vehicles do they use? Do they have the proper tools for safe and efficient moving? High-quality pads, dollies, ramps, and modern trucks are signs of a professional operation.
7. Failing to Confirm the Date and Time
Assuming your booking is confirmed without written proof can backfire. Movers might show up late or not at all if there’s miscommunication or overbooking.
Pro tip: Always get written confirmation of the exact date and time of your move. Follow up a few days before moving day to reconfirm the appointment and details.
8. Overlooking Specialty Services
Do you need help with packing, storage, or fragile items? Not all companies offer these, and waiting until the last minute can complicate things. For example, piano moving, art handling, or short-term storage may require additional planning.
Plan ahead: Identify all the services you need and make sure your moving company can deliver. When you choose a full-service mover like movers in Laval at Brault Déménagement, you get comprehensive options to match your specific needs.
9. Not Verifying Subcontractors
Some movers subcontract your job to third parties you’ve never spoken with. This practice is more common with large broker-based operations.
Why it matters: You may end up with a completely different crew—and quality—than you expected. Confirm if the movers you hired are the ones who will show up. Local companies like Brault Déménagement are more likely to use their own trained staff.
10. Forgetting to Check Local Experience
Local knowledge is crucial. A company that knows the ins and outs of your city can save you time and headaches. Understanding the traffic patterns, construction zones, and apartment building regulations in Laval can make your move more efficient.
Local advantage: When hiring movers in Laval like Brault Déménagement, you benefit from their familiarity with the area, traffic patterns, and building regulations. Plus, they’re nearby in case of last-minute questions or changes.
Bonus Tip: Not Reading Customer Testimonials
Like we said, testimonials and reviews are valuable tools when selecting a moving company. They give insight into real customer experiences, service quality, and reliability.
Take action: Yes, you can visit review platforms but you can also ask the company for references. Consistent positive feedback is a great sign you’re making the right choice.
Final Thoughts
Avoiding these common mistakes can make all the difference in having a smooth, stress-free moving day. The right moving company will not only handle your belongings with care but also provide a level of service that makes you feel supported from start to finish.
From requesting written estimates and confirming equipment to understanding the fine print and checking insurance coverage, each step plays an essential role in protecting your move.
If you’re in the market for trustworthy movers in Laval, Brault Déménagement offers decades of experience, local expertise, and full-service options to meet every need. Contact them today for a free estimate and move with confidence.
